Installation
Install the extension via Extensions > My extensions.
Adjust the fields as described below via My extensions > Abandoned cart reminder > Configure.
General settings
General properties provide basic controls, such as enabling or disabling the extension.
Active
Slider
Use the slider to enable the extension for specific sales channels.
Scheduled task
Slider
Decide whether abandoned carts should be processed via a scheduled task. Instead of the scheduled task, you can also use a cron job with: ./bin/console prems:abandoned-cart:process
This setting must be enabled/disabled for all sales channels and cannot be configured per sales channel.
Log level
Select
Choose whether only errors should be written to the log file, or also informational messages.
Email notifications
Enable checkbox to subscribe to e-mail notifications
Slider
Customers can choose via checkbox whether they want to receive abandoned cart emails. If this option is disabled, all customers will receive email notifications automatically.
Subscribe checkbox enabled by default for new customers
Slider
If the previous option is enabled, you can define whether the checkbox is enabled by default.
Unsubscribe link in email notification
Slider
Decide whether the email should automatically include an unsubscribe link.
Configured Notification E-Mails
List + button
Defines after how many hours an abandoned cart reminder email is sent. You can configure multiple reminders.
Automatic e-mail reminder for different times is possible with the paid plan. Currently, it's not possible to define a different email template for each reminder. Instead the email template content can be changed depending on the number of sent notification:
Cleanup
Define how long abandoned carts should be stored and whether they should be deleted.
Delete old abandoned carts
Slider
If enabled, abandoned carts are deleted after a certain time. This helps keep the database from growing indefinitely.
Delete abandoned carts after n days
Numeric input
Define after how many days an abandoned cart should be deleted.
Statistics
To see detailed stats (recovered orders, total abandoned orders, and products most often involved), click Show statistics or navigate to Marketing > Abandoned carts.
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