# FAQ - Products + shopping experiences

Place the answers to your customers’ most important questions exactly where purchase decisions happen: on your product pages. The FAQ Manager reduces uncertainty, builds trust, and increases conversions through automated dynamic product assignment.

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#### Why many stores lose sales

Customers rarely lack questions – they just can’t find quick answers.

Common uncertainties on product pages lead to visitors:

* leaving the page
* abandoning the purchase
* or contacting support unnecessarily

This results in lost revenue and unnecessary workload.

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#### How the FAQ Manager helps you

With this extension, you centrally manage your FAQs in the administration and automatically assign them via **dynamic product groups**. No need for manual product-by-product maintenance.

Once a product matches a group, the relevant FAQs are displayed automatically – consistent, scalable, and always up to date.

***

#### More than simple text answers

FAQs are not limited to plain text. You can create rich, conversion-focused content:

* structured text answers
* images for better understanding
* videos for explanations
* downloadable documents such as datasheets or manuals

***

#### Flexible storefront placement

You decide where your FAQs appear:

* as a dedicated tab on the product page
* before or after reviews
* directly below the product description
* or freely in shopping experiences via drag & drop

Place content exactly where it performs best.

***

#### Built for visibility & modern commerce

The FAQ Manager is optimized not only for customers but also for search engines and modern architectures:

* automatic **FAQPage rich snippets for Google**
* full multilingual support
* Store API for headless setups
* sales channel-specific configuration

***

#### Result

You answer questions before they arise – turning uncertainty into purchase decisions. The result: fewer support requests, higher trust, and increased conversion rates.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.premsoft.de/en/plugins/faq-products-+-shopping-experiences.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.