Installation
Install the plugin via Extensions > My Extensions. After installation, specify a sales channel for which the plugin should be activated. The default setting is All Sales Channels.
The FAQ Manager plugin has two aspects:
Basic Configuration – Plugin-wide settings for activation, FAQ placement and the default group-description visibility.
Management Dashboard – Manage your FAQ groups and FAQ entries in the administration area.
First, follow the steps in the Basic Configuration section, then read the Management Dashboard section to learn how to manage the plugin on an ongoing basis.
Basic Configuration
Before activating the plugin, review the settings in this section and make sure they match your requirements. Make changes to individual fields by navigating to My Extensions > FAQ Manager > Configuration.
First, specify a sales channel for which the plugin should be activated. The default setting is All Sales Channels.
General Settings
Plugin active
Toggle
Enables or disables the FAQ Manager for the selected sales channel. When disabled, no FAQs are rendered on the product detail page or in Shopping Experiences for this channel. Enabled by default.
Group description visibility
Selection
Plugin-wide default for whether an FAQ group's description is rendered above its entries on the product detail page and in Shopping Experiences. Allowed values: Show (default) and Hide. Can be overridden individually per FAQ group.
Placement
FAQ placement on the product detail page
Selection
Defines where the FAQ block appears on the product detail page. Allowed values: Tab before reviews, Tab after reviews (default) and Below description. The Shopping Experiences elements are not affected.
Subscription
The Subscription card shows your current plan (Basic or Advanced) and the limits that apply. From there you can also start the In-App Purchase to upgrade to the Advanced version.
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