Management Dashboard

The management dashboard is accessible from the administration area under Content > FAQ in the main navigation. It consists of two tabs: FAQ Entries and FAQ Groups.

FAQ Groups Tab

A FAQ group bundles a set of FAQ entries and assigns them to one or more products via a dynamic product group. Each FAQ group has the following fields:

Field	Type	Description
Name	Text	The translatable group title, rendered above the FAQ entries.
Description	Rich text	An optional translatable description, rendered below the title. Visibility is controlled by the field "Group description visibility".
Dynamic product group	Selection	The dynamic product group that decides on which products this FAQ group is shown. Empty groups are not rendered.
Group description visibility	Selection	Per-group override for the description visibility. Allowed values: Use plugin setting (default), Show, Hide. The per-group value always wins over the plugin-wide setting.
Priority	Numeric input	Controls the order of FAQ groups on the product detail page. Higher values are rendered first.
Active	Toggle	Inactive groups are excluded from the storefront and from CMS elements.

Each FAQ group's detail page also lists the FAQ entries that belong to the group.

Group Limit (Free Version)

The free version of the plugin allows a maximum of 3 FAQ groups. The FAQ Groups tab displays a progress bar showing current usage (e.g. "2 of 3 FAQ groups used"). Once the limit is reached, no new FAQ groups can be created and a message points to the In-App Purchase upgrade. Existing groups beyond the limit are still editable, but the storefront only renders the first 3 active groups.

FAQ Entries Tab

A FAQ entry is a single question/answer pair belonging to exactly one FAQ group. Each entry has the following fields:

Field	Type	Description
FAQ group	Selection	The FAQ group this entry belongs to.
Question	Text	The translatable question, rendered as the accordion header in the storefront.
Content type	Selection	Allowed values: Text, Text + image, Text + video, Text + document. Image, video and document content types require the Advanced version. The available options adapt automatically to your plan.
Answer	Rich text	The translatable answer body. HTML formatting is preserved.
Priority	Numeric input	Controls the order of FAQ entries inside a group. Higher values are rendered first.
Active	Toggle	Inactive entries are excluded from the storefront and from CMS elements.

Depending on the content type, additional cards become available on the entry detail page:

• Text + image — pick an image from the media library, choose its position (above / below / left / right of the answer) and size, and optionally wrap the image in a link with a target.

• Text + video — choose YouTube, Vimeo or "Other", paste the video URL, choose the position relative to the answer, toggle YouTube's extended privacy mode, and toggle whether YouTube player controls are shown.

• Text + document — pick a file from the media library and add an optional title and description that are rendered next to the download button.

Entry Limit (Free Version)

The free version allows a maximum of 5 FAQ entries. The FAQ Entries tab displays a progress bar showing current usage. Once the limit is reached, no new entries can be created and a message points to the In-App Purchase upgrade.

In addition, the content types Text + image, Text + video and Text + document are only available with the Advanced version. The selection list for the content type only shows the options unlocked by your current plan.