Form entries and CSV export
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Every form submission processed by the Form Toolkit is stored as an entry in your Shopware database. You'll find them under Content → Form Toolkit → Submissions.
The list shows every incoming entry with the following columns:
Status
Colour badge: New, Read, Answered
Form
Form label (link to the detail page)
Sender
Customer or guest name + email
Language
Storefront language used to submit
Sales channel
Storefront sales channel
Received
Timestamp
The right-hand sidebar lets you set:
Form — restrict the list to a single form
Status — New / Read / Answered
Time range — from-/to-date
The search bar at the top of the page searches sender name, customer address and every stored field value at once.
Clicking on a submission opens the detail page:
Status selector in pill style (analogous to Shopware's order status) to advance the processing state
Meta data: form, sender, customer (if logged in), language, sales channel, time received
Table of every submitted field with label and value. File uploads are rendered as clickable links.
The sidebar exports the current, filtered list:
Pick a form in the filter (required for export)
Optionally restrict status and time range
Click Export CSV — your browser downloads the file
The CSV contains one entry per row, columns reflect the fields of the selected form. File uploads appear as links to the stored file.
Every entry stays in your own Shopware database.
File uploads are stored in the configured media folder.
Deleting an entry also removes its uploaded files from the media manager.
For a GDPR-compliant erasure of customer data simply delete the affected entries.
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