> For the complete documentation index, see [llms.txt](https://docs.premsoft.de/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.premsoft.de/en/plugins/form-toolkit/form-entries-and-csv-export.md).

# Form entries and CSV export

Every form submission processed by the Form Toolkit is stored as an **entry** in your Shopware database. You'll find them under **Content → Form Toolkit → Submissions**.

## Submission list

The list shows every incoming entry with the following columns:

| Column        | Content                              |
| ------------- | ------------------------------------ |
| Status        | Colour badge: New, Read, Answered    |
| Form          | Form label (link to the detail page) |
| Sender        | Customer or guest name + email       |
| Language      | Storefront language used to submit   |
| Sales channel | Storefront sales channel             |
| Received      | Timestamp                            |

## Filter & search

The right-hand sidebar lets you set:

* **Form** — restrict the list to a single form
* **Status** — New / Read / Answered
* **Time range** — from-/to-date

The search bar at the top of the page searches sender name, customer address and every stored field value at once.

## Detail view

Clicking on a submission opens the detail page:

* Status selector in pill style (analogous to Shopware's order status) to advance the processing state
* Meta data: form, sender, customer (if logged in), language, sales channel, time received
* Table of every submitted field with label and value. File uploads are rendered as clickable links.

## CSV export (Premium)

The sidebar exports the current, filtered list:

1. Pick a form in the filter (required for export)
2. Optionally restrict status and time range
3. Click **Export CSV** — your browser downloads the file

The CSV contains one entry per row, columns reflect the fields of the selected form. File uploads appear as links to the stored file.

## Data & security

* Every entry stays in your own Shopware database.
* File uploads are stored in the configured media folder.
* Deleting an entry also removes its uploaded files from the media manager.
* For a GDPR-compliant erasure of customer data simply delete the affected entries.


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