For the complete documentation index, see llms.txt. This page is also available as Markdown.

Form entries and CSV export

Every form submission processed by the Form Toolkit is stored as an entry in your Shopware database. You'll find them under Content → Form Toolkit → Submissions.

Submission list

The list shows every incoming entry with the following columns:

Column
Content

Status

Colour badge: New, Read, Answered

Form

Form label (link to the detail page)

Sender

Customer or guest name + email

Language

Storefront language used to submit

Sales channel

Storefront sales channel

Received

Timestamp

The right-hand sidebar lets you set:

  • Form — restrict the list to a single form

  • Status — New / Read / Answered

  • Time range — from-/to-date

The search bar at the top of the page searches sender name, customer address and every stored field value at once.

Detail view

Clicking on a submission opens the detail page:

  • Status selector in pill style (analogous to Shopware's order status) to advance the processing state

  • Meta data: form, sender, customer (if logged in), language, sales channel, time received

  • Table of every submitted field with label and value. File uploads are rendered as clickable links.

CSV export (Premium)

The sidebar exports the current, filtered list:

  1. Pick a form in the filter (required for export)

  2. Optionally restrict status and time range

  3. Click Export CSV — your browser downloads the file

The CSV contains one entry per row, columns reflect the fields of the selected form. File uploads appear as links to the stored file.

Data & security

  • Every entry stays in your own Shopware database.

  • File uploads are stored in the configured media folder.

  • Deleting an entry also removes its uploaded files from the media manager.

  • For a GDPR-compliant erasure of customer data simply delete the affected entries.

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