> For the complete documentation index, see [llms.txt](https://docs.premsoft.de/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.premsoft.de/en/plugins/schufa-credit-report/installation/prepare-your-schufa-account.md).

# Prepare your SCHUFA account

To use the extension, you need to complete these steps:

* [ ] Apply for SCHUFA credentials
* [ ] Copy the credentials from the SCHUFA emails
* [ ] Request and download the SCHUFA certificate files
* [ ] Store credentials and certificates in the extension configuration

### Apply for SCHUFA credentials

SCHUFA credentials are required to use the extension.

Please contact:

Frank Wuttke\
Email: <Frank.Wuttke@schufa.de>\
Phone: +49 173 994 654 2

{% hint style="info" %}
When applying, mention that you want to use the PremSoft SCHUFA extension.\
This ensures SCHUFA sets the correct permissions for your credentials.
{% endhint %}

### Copy credentials from the SCHUFA emails

After contacting SCHUFA, you will receive an email with initial information and contract documents.

Once all questions are clarified and the contract is signed, you will receive another email a few days later containing the required credentials.

### Request the SCHUFA certificate

One of the emails contains your SCHUFA **Participant ID** and O**nline password**. You will need these values to configure the extension.

Another email describes how to request the required SCHUFA certificate files.

{% hint style="info" %}
During the certificate request process, SCHUFA will mention that issuing the certificate can take some time. You will be notified by email once the certificate is available.
{% endhint %}

### Store credentials and certificate files in the extension

Once you have received the credentials and the certificate files, configure the extension in Shopware.

Continue with [Configure the extension](/en/plugins/schufa-credit-report/installation/configure-the-extension.md).


---

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