> For the complete documentation index, see [llms.txt](https://docs.premsoft.de/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.premsoft.de/en/plugins/bonus-system/admin-dashboard/point-crediting.md).

# Point crediting

Every point movement is a booking: points from orders, from reviews and newsletter sign-ups, redeemed points, manual credits and deductions as well as expired points.

<figure><img src="/files/3PvNfoFkZAUMRHUSWFKF" alt=""><figcaption></figcaption></figure>

## Columns of the list

| Column          | Meaning                                                                                                     |
| --------------- | ----------------------------------------------------------------------------------------------------------- |
| Order           | Order number if the booking belongs to an order — with a link to the order.                                 |
| Date            | Time of the booking.                                                                                        |
| Sales channel   | Channel the booking originates from.                                                                        |
| Customer name   | Customer the booking belongs to.                                                                            |
| Points          | Booked points; negative values are deductions or redemptions.                                               |
| Initial points  | Points originally credited by this booking.                                                                 |
| Current points  | Points left in this booking after parts have been redeemed or expired.                                      |
| Spent points    | Points already redeemed from this booking.                                                                  |
| Reason          | Booking text — for example *Order*, *Review*, *Newsletter subscription*, *Expired points* or your own text. |
| Approved        | Shows whether the points are usable for the customer.                                                       |
| Booking history | Opens the detail view with all partial movements of this booking.                                           |

> The stacked icon at the top right of the table lets you show and hide columns and switch between compact and expanded view. **Refresh** reloads the list.

## Filters

The sidebar offers the filters **Activated**, **Is order**, **Customer** and **Customer group**. That way you can list, for example, all not-yet-activated order points of a specific customer group.

## Booking history

A booking is kept after redemption and updated over time: **Initial points** shows the original value, **Current points** the remainder, **Spent points** the consumed part. Via **Show** in the *Booking history* column you see which orders or expirations reduced the booking. This keeps it traceable which credits a redeemed voucher was funded from.

## Activating manually

Collected points must be activated before the customer can redeem them. Select the rows in the list and click **Activate**.

## Activating automatically

Activation runs automatically once you have defined an event under [Point activation](/en/plugins/bonus-system/installation.md#point-activation) — for example *Order paid* or *Order shipped* — or configured a release after n days. The scheduled release happens on the customer's next login or through the scheduled task, see [Scheduled Tasks/ Cronjobs](/en/plugins/bonus-system/scheduled-tasks-cronjobs.md).

## Exporting the credits

Credits can be exported as CSV through the Shopware feature **Settings → Import/Export**. Create a profile of type *Export* and choose the entity **Bonus system: Bookings**. Then start the export as usual under *Import/Export*.


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.premsoft.de/en/plugins/bonus-system/admin-dashboard/point-crediting.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
